What will AI change in your workforce?

Your company's stance on AI(applies to every family: sets the adoption speed)

Application engineers and technical pre-sales

ISCO-08 2433, 2151

Application engineer, Pre-sales engineer, Solutions engineer, Tender engineer, Technical sales support engineer, Solution architect

AI exposure40%

Headcount need, in FTE

Exposure range
FTE
Need in 203094 FTE-6 FTE (-6%)
Need in 203588 FTE-12 FTE (-12%)
10080604020262028203020322035
How AI is used on these tasks todayIn AI conversations about this job's tasks: the AI does the task itself (automation) or helps the person do it (augmentation).Anthropic Economic Index, April and May 2026. Occupations: Sales Engineers. AEI
Average automation potential of the job's tasks. Range for this family: 23 to 60%.ILO occupations used: Technical and Medical Sales Professionals (excluding ICT) (50%), Electrical Engineers (31%). ILO data
Your call: how much of this potential do you want to capture? Nobody can set it for you.
3. Adoption speed midpoint 2030
Inherits your company stance, adjustable for this family.
Default 30%: Faster offers let the team answer more tenders and cover more projects, so most of the gain goes into commercial coverage.

Target AI skills

level 1 to 4
Foundation
Use AI assistants every day
Frame and phrase a request
Check and challenge AI outputs
Protect data and respect the rules
Applied
Rethink one's process with AI
Analyse data with AI
Produce content with AI
Delegate to and supervise AI agents

Job skills

Growing in value

  • Understanding customer installations and constraints
  • Solution architecture for complex projects
  • Technical negotiation with consultants and integrators
  • Checking AI-generated configurations and offers
  • Demonstrations and proofs of concept

Losing value

  • Answering standard technical questions
  • Filling tender compliance matrices
  • Configuring and pricing standard solutions
  • Searching catalogues and datasheets

How the job will change

Application engineers spend much of their time on repetitive pre-sales work: answering technical questions from distributors, filling compliance matrices for tenders, configuring switchboards or building management systems, drafting technical offers. AI assistants trained on catalogues and past offers now handle a large part of this, and configurators produce a first bill of quantities from a specification document in minutes.

The job moves towards complex projects where standard answers fail: data centres, hospitals, industrial sites with strict continuity of supply requirements. A good application engineer tomorrow will understand the customer's installation better than the customer, spot the technical risk in every AI-generated offer, and be credible in front of consulting engineers and integrators.

2026-2027
Assistants answer standard technical questions from distributors and installers.
2028-2030
Offers and compliance matrices generated from specifications, then reviewed by engineers.
2031+
Pre-sales teams concentrate on complex projects and large accounts.
Watch out

Distributors and installers will increasingly get standard answers straight from AI tools. Before replacing a departure in a junior support role, check how much simple demand is actually left. See the seniority outlook below.

What if you hired fewer juniors?

Your 2036 seniors are the juniors you hire today.

Seniors available in 2036-5%2 FTE short
Gap above 5% from2036
Your seniority mix today
Mid-level (3 to 10 yrs in the profession, the remainder)45%
For
Advanced settings
If every company makes the same bet, senior profiles will be scarce and expensive.
80601002026203020342040Senior need (held stable)Seniors available
Seniority mix, % of today's headcount
Juniors25%Mid-level42%Seniors28%

2026 2036

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  • What AI actually changes in jobs and skills
  • Why the junior pipeline matters more than most companies realise
  • How to integrate AI into workforce planning
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How the numbers are built

Every headcount figure combines four assumptions. Three come pre-filled from public research and job family defaults. The strategic ceiling is yours to set.

Public researchExposureAverage automation potential of the job's tasks, from the ILO's 2025 task-level scores.
Your decisionStrategic ceilingHow much of that potential you choose to capture. Your decision, not ours.
Your companyAdoption speedHow fast your company moves, set once for the whole company.
Job family defaultConversion to headcountHow much of the productivity gain becomes fewer people rather than more output.
Headcount effect

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