What will AI change in your workforce?

Your company's stance on AI(applies to every family: sets the adoption speed)

Stockroom and in-store inventory

ISCO-08 4321, 9334

Stockroom associate, Stock controller, Stockroom manager, Logistics associate (store), Shelf replenishment associate

AI exposure29%

Headcount need, in FTE

Exposure range
FTE
Need in 203093 FTE-7 FTE (-7%)
Need in 203586 FTE-14 FTE (-14%)
10080604020262028203020322035
How AI is used on these tasks todayIn AI conversations about this job's tasks: the AI does the task itself (automation) or helps the person do it (augmentation).Anthropic Economic Index, April and May 2026. Occupations: Stockers and Order Fillers, Shipping, Receiving, and Inventory Clerks. AEI
Average automation potential of the job's tasks. Range for this family: 10 to 43%.ILO occupations used: Stock Clerks (37%), Shelf Fillers (20%). ILO data
Your call: how much of this potential do you want to capture? Nobody can set it for you.
3. Adoption speed midpoint 2030
Inherits your company stance, adjustable for this family.
Default 50%: Store flows are fixed by sales volume; time saved on counts and stock queries is not reinvested and reduces hours needed.

Target AI skills

level 1 to 4
Foundation
Use AI assistants every day
Frame and phrase a request
Check and challenge AI outputs
Protect data and respect the rules
Applied
Rethink one's process with AI

Job skills

Growing in value

  • Handling stock discrepancies and exceptions
  • Preparing click-and-collect and ship-from-store orders
  • Using handheld scanners and RFID tools
  • Versatility between stockroom and sales floor

Losing value

  • Manual inventory counts
  • Paper reception checks against delivery notes
  • Searching the stockroom for items

How the job will change

Receiving, storing, replenishing the floor and preparing online orders remain physical tasks. What changes is the information around them: RFID and handheld terminals make counts near automatic, replenishment tools tell staff what to bring out and when, and anomaly detection points to likely discrepancies instead of a full stocktake.

The job becomes more versatile and more tied to omnichannel service. A good stockroom associate tomorrow will handle the exceptions the system flags, prepare a growing share of click-and-collect and ship-from-store orders, and move easily between the back room and the sales floor during peaks.

2026-2027
RFID counts and replenishment suggestions on handheld terminals.
2028-2030
Full stocktakes replaced by targeted anomaly checks.
2031+
Fewer dedicated stockroom roles, more hybrid store logistics profiles.
Watch out

Gains come from RFID and store systems as much as from AI, and they reduce hours rather than posts. Part-time contracts and hybrid roles need planning before the tools arrive. See the seniority outlook below.

What if you hired fewer juniors?

Your 2036 seniors are the juniors you hire today.

Seniors available in 2036-6%1 FTE short
Gap above 5% from2029
Your seniority mix today
Mid-level (1 to 4 yrs in the profession, the remainder)35%
For
Advanced settings
If every company makes the same bet, senior profiles will be scarce and expensive.
80601002026203020342040Senior need (held stable)Seniors available
Seniority mix, % of today's headcount
Juniors50%Mid-level34%Seniors14%

2026 2036

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How the numbers are built

Every headcount figure combines four assumptions. Three come pre-filled from public research and job family defaults. The strategic ceiling is yours to set.

Public researchExposureAverage automation potential of the job's tasks, from the ILO's 2025 task-level scores.
Your decisionStrategic ceilingHow much of that potential you choose to capture. Your decision, not ours.
Your companyAdoption speedHow fast your company moves, set once for the whole company.
Job family defaultConversion to headcountHow much of the productivity gain becomes fewer people rather than more output.
Headcount effect

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